TRUST & INFORMATION

Privacy

The FIFO Trap collects only what is needed to provide the free checks, create and restore a paid plan, answer enquiries and support customers.

Free checks

The free checks do not require your name or email. Answers are kept in your browser session so your result can work. If you do not buy a plan, the answers are not saved as a detailed profile on our server.

When you choose the A$10 plan

We use the first name and email address you provide at secure checkout to process payment, create plan access and send the plan link. Your free assessment answers and the extra details you provide after payment are saved with the plan so we can interpret your circumstances, show the plan again and help recover access. These details may include your country, broad work-rights situation, work background, role or roster, qualifications or tickets, concerns and goals. We do not ask for passport numbers, visa grant numbers or other immigration identity details. A mobile number is optional, and marketing consent is separate.

Contact enquiries

If you use Contact Us, we use your name, email address and message to respond to your enquiry. The message is sent through our transactional email provider to The FIFO Trap’s support inbox, with your email set as the reply address. Contact messages do not subscribe you to marketing.

Plan follow-up

We send transactional messages needed to provide secure access and confirm when your plan is ready. After delivery, we may send one service follow-up about your experience and the option to share The FIFO Trap. These messages do not subscribe you to general marketing.

Reviews

If you submit a review, we store the name, optional FIFO journey stage, optional star rating, review text and your publication permission. Reviews are checked manually and are not published unless permission has been confirmed.

Sharing and referral measurement

Shared links may contain a privacy-conscious referral code. We use it to measure aggregate actions such as share-button use, visits, free-check completions and personalised-plan purchases. We do not ask who received the link or collect their contact details for this tracking.

Marketing choices

Email and SMS marketing choices are separate, optional and unchecked by default. Buying or accessing a plan does not depend on agreeing to marketing. Consent records include the channel, choice, time and purchase context.

Payments and security

Card payments are handled by Stripe. The FIFO Trap does not store your full card details. Paid content requires server-verified access and is not included in the public page bundle.

Access, correction and deletion

You may ask for access to, correction of or deletion of customer information we hold, subject to payment, tax, fraud-prevention and legal record requirements. To make a request, email hello@thefifotrap.com. Contact details are available on the Contact Us page.

Last updated: 27 September 2026